Shipping policy
Last Updated: July 2026
At YOJ Perfume, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
Shipping Coverage
Currently, YOJ Perfume delivers only within Pakistan.
We are working towards expanding our shipping services internationally in the future.
Order Processing
All orders are processed after confirmation.
Orders are generally prepared for dispatch within 1 business day, excluding Sundays and public holidays.
If additional order verification is required, processing may take slightly longer.
Shipping Charges
We charge a flat shipping fee of Rs. 250 on all orders delivered within Pakistan.
Shipping charges are clearly displayed during checkout before you confirm your order.
Estimated Delivery Time
Delivery times may vary depending on your location.
- Nearby Cities: Approximately 2–5 business days
- Other Cities & Provinces: Delivery may take additional time depending on the courier service and destination.
Please note that delivery times are estimates and may occasionally be affected by:
- Public holidays
- Weather conditions
- Courier service delays
- Remote delivery locations
- Unexpected operational issues
Order Tracking
Once your order has been dispatched, we will share the available shipping details with you through your provided contact information whenever applicable.
Delivery Attempts
Our courier partner will attempt delivery according to their standard delivery process.
If:
- The customer is unavailable,
- The delivery address or phone number is incorrect,
- Or the customer refuses to accept the parcel,
the order will be returned to YOJ Perfume.
Repeated failed delivery attempts may result in future orders being declined or requiring additional verification before dispatch.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
YOJ Perfume is not responsible for delivery delays or failed deliveries caused by incorrect names, phone numbers, or addresses provided during checkout.
Delayed Deliveries
While we work hard to deliver every order on time, delays may occasionally occur due to circumstances beyond our control.
YOJ Perfume is not responsible for delays caused by courier companies, severe weather, public holidays, or other unforeseen events.
Damaged or Incorrect Orders
If you receive:
- A damaged product, or
- The wrong product,
please contact us within 48 hours of receiving your order.
To help us process your request quickly, please provide:
- Your order number
- Clear photos of the product
- An unboxing video showing the issue
Approved claims will be handled according to our Return & Refund Policy.
International Shipping
At present, YOJ Perfume ships only within Pakistan.
International shipping may become available in the future, and this policy will be updated accordingly.
Contact Us
If you have any questions about shipping or your order, please contact us.
YOJ Perfume
Website: yojperfumespk.com
Email: yojperfumespk@gmail.com
WhatsApp: +92 334 3825119
Business Address: Available upon request